Park Tech Systems

Support

For help with the mobile app, email support@parktechsystems.com.

To recover a lifetime purchase after a reinstall or on a new device, use RESTORE PURCHASE on the unlock screen — the purchase belongs to the store account that bought it. Game progress is stored only on the device, so support cannot restore it.

Common questions

What is free, and what does the lifetime unlock include?

The first world, Forest of Words, is free to play and covers 76 Mandarin words. A one-time lifetime unlock adds Bamboo Grove and Misty Hollow, 40 words each, for 156 words in total. There is no subscription.

Can I move my progress to a new phone or tablet?

No. The game has no accounts, so progress and preferences stay on the device where you play. A new device starts fresh, but you can restore your lifetime unlock there with RESTORE PURCHASE.

How do I start again from the beginning?

Use Reset all progress in the app’s settings. This erases game progress and preferences on that device. Your purchase stays with the store account that bought it and can be restored with RESTORE PURCHASE. See Data deletion for more.

Which devices does it run on?

Monkey King Mandarin is available for iPhone and iPad from the App Store and for Android from Google Play. It is designed for landscape play on phones and tablets.

Is it a complete Chinese course?

No. It is a vocabulary game with audio, tone-marked pinyin and English meanings, best used alongside lessons. Learn more on the Monkey King Mandarin home page.

Does the game have ads or chat?

No. There are no accounts, no chat and no advertising. Read the privacy policy for how purchases are handled.

Still stuck? Email support@parktechsystems.com with your device model and what happened. Please do not send passwords or payment details.